Can a newbie overwhelm his website host? Part 2

Coming into August, my host Wealthy Affiliate (WA) had blocked Jetpack and I had one widget that was not working. This may have had something to do with WA, or maybe not.

Otherwise, everything was fine and I had learned to fully update my modest academic site:

www.profmoscow.site.

Then, I came to load Link supercharger, according to my lesson from John Thornhill. I needed some help from Randy and Simon of Mediakettle and, armed with my FTP Filezilla, started to install.

I was met by ‘Permission denied’. I quizzed WA about this and after a number of questions and further attempts received the following reply:

‘Please check if any firewall, Antivirus, router firewall is blocking FTP ports and make sure that you use Active FTP mode in FTP client. You can also try to use different FTP client than the one you are using now like Filezilla and CoreFTP.’

This was beyond my technical competence, as I did not know whether I had a firewall and was using Filezilla, which was not working.

Time to go back to Simon of Medikettle, who replied:

‘This is, without doubt, a misconfiguration at the server end and there is nothing you can do to change it I’m afraid.  Assuming you have tried both active and passive mode in FIlezilla then it’s their server settings that are incorrect.

But, regardless,  even if you could upload it,  Link Supercharger is only really designed to work on proper hosting I’m afraid and not on a platform like WA.  You will find this more and more as you progress through the course that it simply isn’t a viable platform to use and install extra software on.

The only advice I can give you is to move to “normal” hosting such as D9 or similar (they will move everything for you free of charge).

Your hosting is the foundation on which your whole business is built and is the most important part – please believe me when I say that if you don’t get this right at this stage then you will regret it in future.’

It was clear that to follow John’s course and maximise the benefits from it, it was time to pay for a new host and D9 is recommended on the course. So I decided to move my www.robinjoyce.site to D9, but leave my academic site, www.profmoscow.site with WA, as it was working well.

Yesterday, I signed up with D9.

Then, a bombshell hit.

 

 

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